The Lessee may initiate booking online, via phone, or personally, by contacting a sales representative.
When booking the Participant must provide the following information:
- phone number
- email address
- name of the selected tour
- exact date of the tour (year, month, day)
- exact start time of the tour (hour, minute)
- preferred language (Hungarian/English)
Additionally, the Participant must accept the General Terms and Conditions.
The Lessee will receive a confirmation message to the email address provided by the Lessee, whether they have made the reservation via email, phone, or through the website.
The message shall contain information on the finalization of the Service booked, on the terms of payment, and on the conduction of the tour and the usage of the Device.
To ensure participation in the Service, Participants of the tour must follow the instructions provided in the email. Participation in the Service is finalized by signing the General Disclaimer and Waiver of Rights and by paying for the Service. Signing the General Disclaimer and Waiver of Rights is considered contracting with the Operator.
A booking may be terminated via cancellation.
The Lessee may cancel a booking 24 hours before the tour, at the latest - if the booking is cancelled within 24 hours of the tour, we will not be able to provide a refund for any down payments.
A booking may be cancelled by calling +36-20-516-8888 or by sending an email to firstname.lastname@example.org. In case of extreme weather - if the tour is not feasible - Participants must schedule a tour at another date. If no other date for the tour proves feasible, the Lessee is refunded for any payments they have made.
Participants may not make unilateral modifications to their booking.